Blueprint library

Documented AI workflows. One question: where does AI belong in yours?

Each Blueprint is a documented AI use case: the problem, the solution, the systems involved and where people stay in control. All of them are drawn from real implementations and tagged by industry, function, build complexity and deployment pattern, and each one is the starting point for a conversation about your version of it.

The library is organized by industry. Filter by industry, function, complexity or deployment pattern, or search by system or keyword. Open any Blueprint for the full write-up. Every entry ends the same way: a conversation about your version of the workflow.

Each card names the industry and function it belongs to, then two badges: complexity (how involved the build is: Starter, Standard or Advanced) and deployment (whether it runs on HeyQuinn or directly on the model platform).

Professional Services

(3) All Professional Services workflows

Professional ServicesFinance

Month-end close reconciliation and categorization

Matches bank transactions and categorizes expenses using historical patterns, escalating any timing mismatch or judgment call it cannot resolve. An accountant reviews the resulting statements before client delivery.

Systems: QuickBooks · Xero

  • Complexity: Standard
  • Deployment: Platform-native
Read the Blueprint: Month-end close reconciliation and categorization Discuss this workflow: Month-end close reconciliation and categorization

Financial Services

(4) All Financial Services workflows

Financial ServicesCustomer Service

Support conversation resolution and escalation

Resolves refunds, returns, and account updates against the CRM and knowledge base, answering clarifying questions across multiple turns. A support representative reviews any case involving fraud, disputes, or policy exceptions.

Systems: CRM · Knowledge base · Payment systems

  • Complexity: Standard
  • Deployment: Platform-native
Read the Blueprint: Support conversation resolution and escalation Discuss this workflow: Support conversation resolution and escalation

Healthcare & Life Sciences

(3) All Healthcare & Life Sciences workflows

Healthcare & Life SciencesCustomer Service

Patient scheduling and insurance verification

Answers inbound patient calls to check appointment availability, book visits, verify insurance benefits and route calls by intent. Front desk staff review abnormal lab results and billing exceptions before any follow up.

Systems: EHR · practice management system · payment processor

  • Complexity: Advanced
Read the Blueprint: Patient scheduling and insurance verification Discuss this workflow: Patient scheduling and insurance verification

Healthcare & Life SciencesCustomer Service

Weight-management coaching onboarding

Guides a new participant through a weight management onboarding conversation, collecting goals and answering curriculum questions in real time. A human coach takes over once trust is established or a safety concern is flagged.

Systems: Zendesk · RAG pipeline

  • Complexity: Advanced
Read the Blueprint: Weight-management coaching onboarding Discuss this workflow: Weight-management coaching onboarding

Manufacturing & Distribution

(3) All Manufacturing & Distribution workflows

Manufacturing & DistributionOperations

Multichannel order intake and ERP conversion

Parses orders from email, text, photos, and calls, matching each customer's shorthand against order history to build a structured order. A team member reviews any order below the confidence threshold before it reaches the ERP.

Systems: ERP

  • Complexity: Standard
  • Deployment: Platform-native
Read the Blueprint: Multichannel order intake and ERP conversion Discuss this workflow: Multichannel order intake and ERP conversion

Manufacturing & DistributionOperations

Natural-language analytics query routing

Routes a plain-language business question to specialized agents for calculations, product lookups and geographic data, then synthesizes an answer. Access controls scope what each employee can query.

Systems: data warehouse · product master data system · geography master data system

  • Complexity: Advanced
Read the Blueprint: Natural-language analytics query routing Discuss this workflow: Natural-language analytics query routing

Construction & Engineering

(5) All Construction & Engineering workflows

Construction & EngineeringSales

Tiered estimate generation from site photos

Generates tiered good-better-best pricing quotes for foundation repair jobs from site photos, job descriptions or satellite property measurements. The estimator reviews and sends the finished quote to the homeowner.

Systems: CRM · MapMeasure Pro

  • Complexity: Standard
  • Deployment: Platform-native
Read the Blueprint: Tiered estimate generation from site photos Discuss this workflow: Tiered estimate generation from site photos

Construction & EngineeringOperations

Concrete delivery and test tracking

Extracts docket numbers, slump results and pour locations from site photos sent by messaging app and writes the structured record to the delivery register. A site engineer confirms lab results before the record closes out.

Systems: WhatsApp Business API · SharePoint

  • Complexity: Standard
  • Deployment: Platform-native
Read the Blueprint: Concrete delivery and test tracking Discuss this workflow: Concrete delivery and test tracking

Real Estate & Property Management

(3) All Real Estate & Property Management workflows

Real Estate & Property ManagementCustomer Service

Tenant inquiry triage and scheduling

Triages inbound tenant messages across chat, email and text, answers common lease and maintenance questions, and books maintenance appointments directly. Staff review any escalated issue with full context attached.

Systems: Property management platform · SMS · Email

  • Complexity: Standard
  • Deployment: Platform-native
Read the Blueprint: Tenant inquiry triage and scheduling Discuss this workflow: Tenant inquiry triage and scheduling

Logistics & Transportation

(4) All Logistics & Transportation workflows

Logistics & TransportationFinance

LTL freight invoice exception resolution

Matches carrier invoices to broker loads, audits them against billing rules and flags discrepancies by exception type. A coordinator reviews and resolves any dispute the agent routes to a person.

Systems: transportation management system · carrier and broker portals

  • Complexity: Advanced
Read the Blueprint: LTL freight invoice exception resolution Discuss this workflow: LTL freight invoice exception resolution

Logistics & TransportationOperations

Missed pickup detection and resolution

Monitors unconfirmed LTL pickups and coordinates two agents to contact carriers and determine the correct resolution action. A coordinator reviews any case that falls outside standard resolution parameters.

Systems: TMS · carrier communications

  • Complexity: Advanced
Read the Blueprint: Missed pickup detection and resolution Discuss this workflow: Missed pickup detection and resolution

InsuranceOperations

Catastrophe loss submission processing

Extracts catastrophe event records from cedant submission packs, matches them against historical loss data, and updates the loss database with flagged changes. An underwriter confirms or redirects the process at each handoff.

Systems: Excel · historical catastrophe database · cedant loss database

  • Complexity: Advanced
Read the Blueprint: Catastrophe loss submission processing Discuss this workflow: Catastrophe loss submission processing

Nonprofit & Associations

(3) All Nonprofit & Associations workflows

Nonprofit & AssociationsCustomer Service

Admitted student enrollment engagement

Answers admitted students' questions on financial aid, housing and registration through two-way text messaging at any hour. A staff member takes over complex cases with full conversation context attached.

Systems: student information and communication systems · SMS

  • Complexity: Standard
  • Deployment: Platform-native
Read the Blueprint: Admitted student enrollment engagement Discuss this workflow: Admitted student enrollment engagement

Technology & SaaS

(4) All Technology & SaaS workflows

Technology & SaaSIT

Database migration translation pipeline

Parses a database estate, translates stored procedures to the target dialect, validates each translation and drafts an executive assessment report. An engineer reviews and approves the migration plan before it moves to production.

Systems: SQL Server · Aurora PostgreSQL · AWS Bedrock

  • Complexity: Advanced
Read the Blueprint: Database migration translation pipeline Discuss this workflow: Database migration translation pipeline

Technology & SaaSIT

Production alert investigation and remediation

Investigates a production monitoring alert, queries the data warehouse and code repository to find the root cause, and posts an analysis with a proposed fix. An engineer reviews and merges any pull request before it ships.

Systems: Slack · data warehouse · code repository

  • Complexity: Standard
Read the Blueprint: Production alert investigation and remediation Discuss this workflow: Production alert investigation and remediation

Technology & SaaSIT

Security threat investigation triage

Forms an investigative hypothesis from a threat indicator and pulls endpoint telemetry and threat intel evidence to build a structured case report. An analyst reviews the findings and decides on any response action.

Systems: endpoint telemetry · threat intel feeds

  • Complexity: Advanced
Read the Blueprint: Security threat investigation triage Discuss this workflow: Security threat investigation triage

How to read the badges

Two badges on every card. Complexity describes the build. Deployment describes where it runs.

Complexity (how involved the build is)

Starter
A contained workflow: one agent, one or two systems, and exceptions simple enough to route to a single person. Often the first workflow an organization automates.
Standard
Several systems or steps, defined exception routing, and human approval points designed into the workflow. Most of the library sits here.
Advanced
Several agents coordinating, regulated or sensitive data, persistent state across sessions, or decisions where an error is expensive. Governance design is most of the work.

Deployment (where it runs)

Platform-native
Runs directly on Anthropic's platform: Claude models, tool use and MCP (Model Context Protocol) connectivity, with Altivus providing monitoring, governance and ongoing management.
HeyQuinn recommended
Runs on HeyQuinn, the AI runtime by Altivus, because the workflow needs persistent agents, several agents coordinating, granular permissions, approvals, audit and Mission Control visibility, on-premises or customer-cloud hosting, or models from vendors other than Anthropic.

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